So I got my replacement glowforge today and went through the setup process. It connected to my WiFi and told me I was ready to cut, I then go to the dashboard and try to run a test piece and it says it’s offline. I’ve tried everything. I’ve reset everything, unplugged everything. Went through the setup process again but when I go to cut it’s offline. Any advice?
Double check that you have selected the replacement machine in your interface and not the original machine.
What @dklgood said!! Happened to me too!
LMAO! That did the trick… Thank you!
I’m sorry that you ran into trouble getting your replacement connected. It’s great to see that the advice offered by our other community members got you up and printing!
I see that you emailed us with a second concern. We’ve sent you an email with next steps there, so I’m going to close this thread and we’ll continue to assist you via email.