I once had a FedEx delivery delayed because the pilot of the aircraft had a medical problem and the flight from Hong Kong to Alaska had to turn around and go back to China. Sure, it sucked for me, but I’m sure it was a lot worse for the pilot.
Completely with you. Mine was to be delivered on a Saturday, they didn’t tell me it was going to be delayed, and didn’t show up until mid-afternoon on Monday. You’ll appreciate it once it does arrive!
UPS has a guaranteed delivery transit time for UPS Ground, aside from holiday or weather delays. Neither of these would apply for your shipment. That means that the shipper can probably file a claim and get reimbursed from UPS for the cost of the freight…and perhaps, you can have GF refund the shipping cost to you. @dan?
i’m not sure these tend to apply for mass shipments do they? also there’s probably some bs in there about delays not directly on them voiding the guarantee.
The only exclusion activities from the UPS delivery guarantee of which I am aware are severe weather and holidays. It does not matter if you are shipping out individual packages or lots of packages. If you are shipping through your UPS account, the shipper simply needs to call UPS after the package has been delivered and claim a refund for the delay. With the high cost of shipping these units, it is worth someone’s time to do this. FYI, UPS has always refunded us on delayed shipments except for one case where there was a tornado in the midwest of which we were unaware…
One of the first jobs I had was a place that sent a ton of stuff out mail order. I got the bright idea one day to track the packages that had been shipped. A surprising amount was delivered beyond the shipment guarantee date (including ground packages). And yes, the shipper can get reimbursed for the shipping costs fairly easily. We saved quite a bit of money doing that.