Greetings GF forum,
I got mine today and I told UPS via their website to hold the GF at the service center and I’d pick it up. I got there and I’ll skip some details but I watched the service lady go into the warehouse behind the pickup desk, drop my GF box off a table onto it’s side, then drag it to the pickup desk on it’s side using a handle. I cautioned her that this was a fragile device and her response in a rude manner was “we’re not a fragile facility”.
Here’s some pics of the GF as it arrived. I’ve seen worse damaged boxes but when the fragile sticker on one corner is almost destroyed on a package containing delicate optics I was a bit worried.
So I got it home, rolled it in and unpacked it and there were three dents in the metal rim on one side. Other than that it seemed in perfect shape so I thought I’d try to see if it worked. Ran thru the setup, everything went flawlessly with the minor exception that the laser is dead.
I’m sure that all will be made right but I thought I’d post these here for the support team to assess.
Even with this setback I’m very impressed with the device. UPS is on my naughty list though.