Glowforge stopped moving

I was cutting and engraving super…and then it froze on homing or centering. I disconnected everything. But now when I turn it on…the laser doesn’t move at all…

I’m sorry you ran into trouble. We were experiencing a system outage at the time of your report and I believe this caused the issues you were seeing. We’ve resolved the cause of the outage and you should be good to go now. If you’re using the App, you may need to refresh your browser.