I’ve got an issue that I would love if you could help me.
I have been cutting some acrylic for some xmas gifts but sometimes, mainly when I try to engrave photos, the laser stops for no reason mid engraving but without any warning lights or any error. On the laptop the timer still goes as normal without any warnings or errors.
After the laser stops i usually shut down the glowforge and place the laser at home position and then it takes me a while to be able to turn it back on again. I press the on and off switch and… Nothing… Sometimes i have to wait 10m… Sometimes 1hour.
Unfortunately this issue is getting more and more frequent to the point that I cannot do 3 jobs without it happening.
Any advise? Is it an upload issue? Because when i make the laser cut it always does it without issues. Its when it engraves and Sometimes when it scores.
Really need your help sinse i cant find anything on the glowforge forums. Similar posts have been closed but didnt see any solutions and im in Portugal so… Im guessing shipping it to get it fixed will not be an option as the shipping costs will be insane.
Thank you in advance and happy holidays