Having issues with my GF. I have been able to do one successful cut when I first set it up, everything seemed to work fine, no issues whatsoever. Then yesterday I imported a file from inkscape and started up the glowforge, all was working fine. I inserted some clear acrylic and then went back to make sure the tray was sitting flat and there was no debris under the footings and when I looked back at the computer the app said the GF was scanning and it wouldn’t seem to change from that. Now whenever you start up the GF it turns on makes some clicking noises while the app says calibrating and then says scanning without any further action happening.
I have started and restarted the GF multiple times, reseated the lens and the ribbon cable, cleaned the lenses and internal mirror, tried positioning the laser head in multiple areas for restart, turned off all devices and wifi and restarted them all, changed the wifi over to another source, moved my wifi closer to the GF, restarted with the lid open, and held the GF button during restart so it glows pink (I though that was a reset but maybe not?).
I had to have my glowforge shipped over the border and my mom and step dad brought it into Canada through BC and then delivered it to me in Alberta. I REALLY hope I can get this sorted without having to wait for a replacement or something of that nature. To wait almost 3 years to get the GF and then get it home and have it suddenly not work only to have to wait more time to get a replacement and deal with border crossings again. SUPER FRUSTRATING. I had started building a website for a home business and now its all put on hold.