I just received my Glowforge a couple of days ago and cut some samples out of the proofgrade material with success. I started putting aluminum license plates blanks in the system (why I bought it) and it gets stuck on HOMING in the system and won’t go forward. It’s currently dead and just won’t do anything.
I’m very sorry for the frustration. We’re currently experiencing degraded service due to issues with Google Cloud Services. The team is working to resolve the issue and get you back to printing as quickly as possible. You can keep an eye on https://statuspage.glowforge.com/ for the latest updates.