Glowforge stuck on Preparing your print for extended period of time

I am having so many problems with my Glowforge today. It is stuck on Preparing Your Print for over 30 minutes. I have cleared my cache and restarted my computer and restarted the glowforge and still nothing.
Thank you

Welcome to the forum.

There was a system wide problem earlier today, but I think it was resolved. Could you try opening and processing a different file - I suggest the Gift of Good Measure?

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Yes, that worked but it did not cut all the way through. It doesn’t sound like it is powering all the way on and it will not process a new design. I reprinted a design and it printed but it was very smokey. I am really not sure what is going on with it.

Print the Gift of Good Measure on typing paper using thge Proofgrade settings for 20# copy paper. Share the results here so we can help you figure out what is going wrong.

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The outside cut on this look pretty clean and the engrave looks acceptable.The two small circles are a bit off (1/8 and5mm) in that the cut line is not centered in the score line.

Was it smokey as you said your last project was? As for powering on, I believe the laser either fires or it doesn’t. The different sounds are from the various fans. Have you cleaned the exhaust fan and air assist fans lately?

No I have not cleaned the fans

Give this a shot:

If you have an Aura search in the same area for that.

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