I agree. I think there have been several issues where I believe they’ve taken the voice of the forum into consideration.
I also understand the frustration so many here feel. I feel it to, very much. I think at this point, if it wasn’t for this forum I would have given up a while ago. It’s not that I don’t believe in the product, or maybe I should say what the product could be. But I’ve been frustrated (that’s the nice word for it) with the lack of communication, the seemingly half-truths, like announcing a shipping pro Unit to make it look like you’re meeting your schedule, when obviously you’re not really, or announcing shipping at the Maker Fair, and then just a trickle of units follow. I won’t lie, I feel like I’m being played at times, strung out, giving me just enough hope to hold on. I’m frustrated, even a little angry. Like others I ordered this to start a little side business. I have a son who will be a senior this year. College comes next. I don’t need it to survive, but the income could have helped, but it’s not like I had money to try something else and this too. Now it’s going to be too late, at least for what I had planned. When I ordered it he wasn’t even a junior, now it’s looking more and more like he’ll be just about through with his senior year before I can even start. So yea, frustrated. I choose to be positive becuase I know being negative won’t help. But even then there is dissapointment and frustration, and some days anger. It’s okay to say it. While I still hope that Glowforge becomes the kind of company you can trust, it’s beginning has been less than stellar and it has a lot of room to make up, a lot of broken trust to rebuild, but here’s hoping.
