Hey all its me again coming in hot with breakdown number i cant even remember anymore because it happes so often.
There is a few issues with both my machines i would like addressed and im really only posting here to get the admins attention, but if any of you have any ideas past what im about to say ive already done im all ears.
Firstly i have done everything humanly possible to get this thing to stop what its doing with no luck.
I’ve cleaned everything…the crumb tray is empty and clean and my material is flat.
The fans are all clean and so are all the lenses.
Its got a brand new ribbon cable in the lid and has been working fine ever since it was replaced so i know its not that.
Its not my wifi because my second glowforge cuts more than once in a row and is literally right next to the one having these issues, they are both on the same wifi signal, and yes its a 2.4 GHz channel.
To give an example of whats happening im trying to cut a keyring out.
The machine will cut the border but then when the head goes to move inwards to cut the keyring hole it ever so slightly jolts, fires a super short laser beam and then stops.
i have had corrupted files in the past so i made a completely fresh design and created 3 circles one next to the other, put it in to cut…and same thing, it will cut the first path of any design perfectly but as soon as it goes to move over for the second cut it stops dead in its tracks and the timer on my PC screen keeps counting down like the cut is still going.
The machine will also continue to opperate and not engage the auto cut end when i lift the lid once this happens. Once the countdown on the pc finishes, the machine will act as though it normally would and turn the fan off but will then focus without returning the gantry to its normal resting place, leaving it where it stopped at the second cut.
Note that if i include engraving in the artwork and set it 1st in the opperations cue the machine will perform the engraving perfectly and then cut the border, It seems strange that it will engrave and then cut but wont cut and then cut.
i will also add that if the machines hasnt been turned on at all for hours it will turn on right away, if i have been using it and have to turn it off and back on for some reason however, it will refuse to turn on. i have to sit there rapidly flicking the power switch on and off untill it finally fires up.
this seems kind of strange as it will fire up first go no issues for the first power on of the day yet as soon as its turned off it will not turn back on straight away.