Glowforge Wont Calibrate


The glowforge has suddenly stopped working around 4 days ago and wont calibrate. The interface shows the screen from the print it don’t just before it stopped working. Ive tried all fixes from the community boards and am at a loss at what to do. Ive cleaned it down, moved the print head under the camera and reset the wifi connection but all get the same result. I switch it on and just get the noises when booting up and just when the print head is supposed to move it just freezes and does nothing else. Can you help me?? Ive got orders to get out.

John Middleton

Glowforge Pro

1 Like

After extracting the logs from your Glowforge it looks like the trouble you’re experiencing is caused by a problem with the black cable on the lid of your Glowforge. I’ll follow up by email shortly to sort out the details of getting a replacement cable to you.