Glowforge wont move past centering

My machine currently turns on, whirs to life, clicks, but doesn’t attempt to center.

I’ve checked the cables in the lid and on the beam, restarted it with the lid open, closed, with the beam head pre-centered and not, shut it off overnight, and reset the wifi. The error occured on a day where I had booted up the machine and powered it down, nothing physical should have changed between its two most recent startups.

Thanks for letting us know what you have already tried. I went ahead and followed up with you in email about this and we’re working on it there, so I’m going to close this topic.