Doing a photo engrave tonight, and I notice that when the head is in the upper left, about 4” from the toon edge of the material, I was getting a loud grinding noise like it was binding on something. I see now that it also shifted the image up slightly at this point. I’ve only done a few cuts, and I’m using an in-line fan with the inside fan disabled.
I’m so sorry to hear that you’ve hit this snag. I’ve extracted the log files from your unit to review your most recent prints, and it appears you’ve been able to print since contacting us. That’s great!
Could you let me know if you are still experiencing the same trouble?
All good! I used a sheet of mdf with no masking. When I looked at the problem sheet the masking went past the edge of the material, so I think that was the issue