Help, changed routes, how do I get GF reconnected?

Replaced router and GF is offline.

Go through the setup routine again.

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Hi @pkund. I’m sorry to hear that you ran into some trouble getting your Glowforge to connect to your Wi-Fi network after changing your router. @kanati gave some great advice and link to reset the Wi-Fi connection. Were you able to run through those steps?

If you’re encountering any trouble completing the set up, can you let me know any steps that lead up to the point where you’re stuck? I can use that to help me provide the best next steps to help troubleshoot this.

Also, for easy reference, I’ve included steps below to help through the Wi-Fi setup process:

  1. On your computer, close any open tabs in your web browser and exit the browser completely

  2. Turn your Glowforge off, and wait about 30 seconds

  3. Turn your Glowforge back on (do not touch the button on top of your Glowforge for this step - only the switch on the back)

  4. Wait about 30 seconds

  5. Open your web browser, and navigate to setup.glowforge.com

  6. You may see the following page. If so, scroll to the bottom of the page and click “Continue”

  1. Before moving to step 8, make sure you are on this page:

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  1. Press and hold the button on top of your Glowforge for about ten seconds, until it glows with a teal color. Then release the button.

  2. In your web browser, click “Continue” to go to the next page in the setup process.

  3. You should see this page next:

  1. When you see this page, connect to the Wi-Fi network “Glowforge XXX-XXX” (from your Wi-Fi settings).

  2. It may take several seconds, sometimes up to a minute, before your browser recognizes the change and loads the next page automatically. If you connect to the “Glowforge XXX-XXX” network on any page other than http://glowforge-setup.com/setup/detect_device, the next page may not load and setup may not be successful.

  3. When you see the following page, stay connected to “Glowforge XXX-XXX”, and choose the Wi-Fi network you want to use from the list that appears in your browser screen:

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  1. When you select your preferred network, you’ll be prompted to enter your password. This will disconnect you automatically from the “Glowforge XXX-XXX” network, and your Glowforge will then be associated with the Wi-Fi network of your choice. You’ll only need to go back through these steps if you want to change Wi-Fi networks, or if your network name or password changes.

Let us know how it goes!

Hello @pkund, I just took a quick look at the logs from your Glowforge and it looks as though you were able to get your unit reconnected and have been able to print since contacting us. That’s great!

Since the trouble appears to be resolved, I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re happy to help!