Help help my machine is not cutting me

It’s not cutting me, it’s just cutting on the left side.

That typically means the mirror inside the metal box on the left side of the carriage was knocked out of alignment during shipping. That can not be adjusted.

Has it ever cut thru across the entire sheet?


If this isn’t a new machine, check that your honeycomb tray is properly installed and that your machine is level. Has something recently changed? Check all of the optics, paying close attention to the window on the inside left of the machine and the window on the side of the printhead.


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