Help......help

Help my glowforge will not move!!!
I need to ship things TODAY!!!

I’m going to move this to the Problems and Support thread so support will see it…

They will need more specific information if you can

It just sits on scanning… I have done everything I can find on the forums!!

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If you have tried everything then someone from support should be along .

Assuming you have already shut off your router and rebooted, have you tried turning off your wifi and using your phone as a hotspot to rule out wifi issues with your Glowforge?

Unfortunately, we’ve found that moving posts into the P&S section won’t create a support ticket – @brittanyaduboise will need to open a new thread in Problems & Support to get their attention.

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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

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