HELP! Laser was printing great for all jobs, then started another one (same file) and it's not cutting and flame is higher than normal

Help! Everything was going great…I went to start the same job over again and this time, it isn’t cutting and there is a higher flame than normal. I’ve cleaned the machine 4 times…tried different files…and it will not cut. I have a huge event in 3 weeks and I am having a little bit of a FREAK OUT! Help!

Have you tried the Gift of Good Measure on proof grade? If that one works it’s not the machine.


Check if you re-inserted the lens upside down during one of those cleanings.


What are you trying to cut that is causing the flames?

It’s possible the air assist fan isn’t running or running really slow (too dirty).

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