I have 2. I repeat 2 Glowforge Pro. One is stuck on focusing, and the other has a yellow light. I can’t get support to help me; they just have these people who walk you through troubleshooting, but have no successful results. Then they tell me that they can give me a refurbished one for only $1700. But mind you, I have already done that twice before. I clean them just like they show, and I leave them unplugged for at least 24 hours to ensure nothing goes wrong. I print from 7 am to about 9 pm. Am I just using the machine too much? Or are they not built for that? Has anyone had better results with a different laser printer? Because I am not at all happy with Glowforge.
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14 Hours a day is alot for a hobby machine such as a Glowforge! I have a Glowforge, but I also have a Thunder Nova 24 that will and can run that long everyday of the week. I often run the Thunder 8-10 hours a day for several days a week when I am busy, but I do have to take the time to shut down and do complete cleaning before starting up again every so often!
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The Thunder Nova 24 do you like that laser? Is it easy to use? Also, do you mind me asking how much it costs?
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The latest price is $6180 for the machine I have! I have had mine for 3 years now and I think it cost me about $5600 back then. You can view their machines and prices at Thunder USA. I use Lightburn software for the Thunder and Inkscape for the Glowforge. They both function the same way, but I think Lightburn has more features and is easier to use. The thunder is also easier to clean and keep clean than the Glowforge.
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There are many brands of commercial quality laser. Trotec, xTool, OMTech, Boss come to mind, but many more. The Glowforge is NOT a commercial machine.
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Thank you! I got the Glowforge because it was said to be great for small businesses. It was easy to use and had excellent customer support. I didn’t think my small little business would take off like it did. I have known that I would need to get a better machine eventually. So thank you so much for the recommendation. I have been pretty lost on where to start.
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