I’ve been working on the same pieces for the last few days. Today, in the middle of project, after i swapped out material and re-entered all the details back in, the screen got stuck on Prepping Design for more than 15 min. I would close down the file, start over, i restarted the glowforge… everything you can imagine and i cannot for the life of me get it to go passed Prepping Design. I had it sit for more than 20 min this morning.
Came back to it all this evening and it’s still doing the same thing.
I know the file is fine as I’ve been cutting on it. Nothing has changed. Wifi is still going strong. In the process of rebooting and re-starting the project, I have had the file also get stuck at “Scanning Your Material” after i entered the thickness for an excess of 10 min, then it goes in calibration mode for and excessively long time, and then boots back to the “Ready” position… when I click on Print again, it loops back to the “Scanning Your Material” screen.