Laser tube came off the track. We were able to gently put it back on. I could not quickly find another post (I know I had seen it) so we moved the “arm” up and down a little and left it more or less in the center. Turned machine off and back on. Did not came back to working order. Off and on Again. Imagine not in ho I get mode for over 6 min with no movement and no sound from the machine.
I have had a magnet or pin that was left high enough to hit. When that happens I push the arm all the way back and the back aligns the arm then the head all the way to the left has solved that issue for me.
Good to hear you got your laser arm back on track! If you have trouble like this in the future, please be sure to let us know. It looks like your Glowforge is connected and you’ve been able to print since contacting us. That’s great!
Could you please let me know if you’re still experiencing any problems?