How can I get a live human to talk to me?

I been dealing back and forth with email support for weeks now I have done everything i need to talk to someone like now not tomorrow… How can I get a real live human to speak to me?

Glowforge does not offer phone support, although they have been known to call customers with very specific issues on occasion.


Yeah but at this point 50 emails back n forth and it still doing the same crap a phone call is in order

I guess I’d say that to them. Can’t hurt.



You can email them. Their email is

1 Like

I been trying to get this straight for over a month

Via email? Are you providing glowforge with all the information they would need to assess your machine remotely?

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.