purchased glowforge basic since 11/2015,
received more than 5 emails that saying delay because of manufacturer faults on product and need more times to developing and also fix bug.
2018 completely success and started shipping in USA since 6/2018 but international has nothing even pre order since 2015 but nothing showing that you has deliver or doing something for international customer.
More than 3 times changed estimate time of delivery.
Well now should I say US company is group of wasting time and money of international customer to help them develop their company and received all shits from them?
Once more thing is Refund section says your request has been done and might take 1-2 days to process and you haven’t received any confirmation email. well now should I say US company is group of lier?
Seriously you completely not a TRUSTED company. I hope everyone has same circumstances like me or other customer in US might have correct decision.