How to get rid of the "Premium Trial Intro"

How do I get rid of the “premium trial” pop ups? Every time I start the App it comes up with the pop-ups that need to be closed out. Is there a way to tell the app that I’ve seen them 50 times before?

I think once you click on them and read them they go away. (They’re supposed to.)

They use cookies to store the fact you’ve viewed them. If they are re-appearing, your browser is likely blocking the cookies.


Thanks, that was it. I had delete cookies at closing set on Chrome browser, so I just needed to allow cookies on the Glowforge app.


I’m sorry that you ran into trouble while using the app. It’s great to see that the advice you received from @eflyguy worked!

I’m going to close this thread. If you run into trouble again, or have any questions, please post a new topic here on the forum or email us at and we’ll be happy to help.

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