Hung in Uploading

I received my GF today and have been trying to make my first print since about 8 pm eastern time. When I hit print it just goes to “Uploading” and nothing from there. I let it sit like that for about 30 minutes with no success. Please help me get on track.

What type of file are you trying to print? and have you tried to print the “gift of good measure” yet?

Yes that is the one I have been trying to get to print

can you take a screenshot of what you see?

I’m wondering if you possibly might have the same issue as this user?
Stuck on uploading, Can not make my first print

I have already shut my shop up for the night, but it definitely sounds like the same problem.

best of luck in the morning i hope you get it sorted out :slight_smile:

Thank you for the help, I will update here when I get it figured out.

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I see you already chatted into us about this and we’re working on it there, so I’m going to close this topic.