I feel so dense

I put a piece of acrylic onto my tray. I upload the art and the art is in the middle of the screen and it says I can print. I move the artwork over top of the piece of acrylic and it says no artwork. What am I doing wrong?

I’m guessing you are moving it out of the printable area. Engraves have larger margins, try moving the design further inboard.


That is what it is. Thank you!


I’m so glad to hear that the advice from @PrintToLaser helped! I’ll close this thread for now, but please don’t hesitate to reach out to us directly at support@glowforge.com if you run into any more trouble in the future.