Can you help me up , I just open “app Settings” I found this
I have no idea who is this guy … Somebody activate my Printer under a different Email or User .
It’s just the account they use when testing the machine after assembly, they forgot to remove it. Support can clean that up.
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Great , how can I reach them out ? I can’t enable my filter ,its means I cant use my laser Coz I live in an apartment …
You’ve already reached out to them – posting here opens a support ticket. 
There’s no harm in leaving that setting and having the filter attached. You’d want to turn it off to quieten things down, but it won’t hurt anything until support fixes it.
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Thank you , They already fixed it .
I’m so sorry again for the hassle and confusion.
I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic.
Thanks for letting us know about this!