I think I may be sick and I can’t bring myself to picture a package delivered by Ace Ventura at my door. I’d like to know what to expect when I get home tomorrow as it’s due to arrive then. Well, one of the 2 packages are due to arrive tomorrow. I don’t know it it’ll be the crumb tray or the Glowforge but I’m hoping that if anything the crumb tray is the one damaged.
If it was damaged, trust me, it’s better that UPS calls it and communicates with Glowforge Directly. My first unit was damaged, but in a way I couldn’t see until I had moved the sucker to my upstairs workspace, opened the box and unpacked it. I had to submit a warranty request, repack the unit, move it downstairs again, and take it to a FedEx facility.
So I can totally sympathize with delay on getting your Glowforge, but definitely better for UPS to find out than you!