So I was just about to do a quick cut and went to close the lid like I’ve done the last 2.5 years, and I heard a pop sound. Then the lid wouldnt close. It looks like the right hinge came unglued!?!?
Any idea what to do? Why this happened? Etc?
I’m a weak person, so it’s not like I could have been rough with this thing. It’s like my second child!!! Help!
Hi and welcome to the community. This has happened on occasion to some folks…but, is not a regular occurence. If you do a search here in the forum you should run across some posts about it and what people have done about it. Also, this post has opened a ticket with support, so you will hear from them directly. Best of luck.
I’m sorry to hear your Glowforge lid has come unglued.
I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.