I'd really rather not enter my credit card when using store credit for items

Community Support
1

Hello!

I’ve just purchased a design using store credit, and the system required me to enter a billing phone number, address, and credit card.

I’d really rather not give up my CC details if I’m not using the CC. Nothing personal, but if I don’t give it to you, you can’t lose it. (Are you storing the CC info? I can’t tell.) Furthermore, dropping my CC info all over the internet can make it difficult to keep purchases under control.

Also, this system makes it difficult for those who don’t have a CC (due to age, nationality or other reasons) to use the system. These concerns aren’t as rare as you might think.

3 Likes
2

Thanks for letting us know!

Unfortunately, even if you’re using the store credits on your account, we require valid billing information. However, I’m going to send this to our product team with a note that it came from a customer request.

I’m going to close this thread - if you have any other questions, go ahead and post a new topic. Thanks for letting us know about this!