I’m pretty frustrated here. I used the GF on and off pretty regularly, but now I’m trying to make a gift for a birthday party on Wednesday and I’m having many issues.
1st The GF would not recognize that I had PG material
2nd The GF would not recognize that I had any artwork loaded
I finally got these two issues resolved now
3rd I can no longer print anything. The GF software is hung up on “Preparing your design”. Then after a while, it quits as if I never tried to print.
I have tried cancelling and restarting not only the software but the GF itself several times. @dan, I’m very frustrated now. I’ve been having a lot fun with the GF, but the price was a lot of money for me. I should be able to use it when I want to. The problem is wholly on the web-based software side. It’s something that can be addressed by Glowforge. The hardware seems to be fine. Please let me know what else I can do on my end.