Hi. From the image enclosed you can see that the proof grade sheet looks like it is wider at the right than the left. The image that is being cut onto it is a perfect rectangle, and it looks like it has more space on the bottom of the right side and none on the bottom of the left side.
Of course, this impacts whether or not the image that I place is going to end up exactly where I want it or not. How do I fix this?
First things first, you should run the Camera Calibrator - that can fix it. If it doesn’t I believe a staffer has to get involved, but that should definitely be your first step!
That’s a great idea @deirdrebeth! @mahboud can you let us know if you still have questions after recalibration?
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.
