Instead of opening a support email I thought I’d post to the forum as I’m sure it’ll affect others in the same situation.
The Glowforge is coming to the UK (and EU) soon. Just got an email saying my proofgrade stuff is being dispatched, which is making this even more real now.
On the UPS tracker it states the following:
London, United Kingdom 27/02/20 18 11:54 The receiver must pay the duties or taxes due on the package.
27/02/20 18 11:54 Import C.O.D. (ICOD) charges are due for this shipment.
I know I’m not being charged for the goods or the shipping on the proofgrade materials as they are literally a gift from Glowforge. Can Glowforge tell me/us if there’s going to be something saying ‘gift’ on the package or some separate info that lets it breeze through customs or is UPS going to deal with this or do I have to do/pay something?
And why is this suddenly so exciting?