International shipping link problem

Hi, I received the email for update my address for shipping but when input my address and click next. It shown me a error
“It looks like you’ve selected a country that’s different than what you originally selected when you purchased your Glowforge. Unfortunately, we can’t change that for you automatically. Please contact us at to make this update and we’ll get your Glowforge on its way to you.”

After email glowforge support until now still no reply…

Now you need to wait to hear from support. They will contact you when they have the next steps for you to take. :slightly_smiling_face:

I’m so sorry for the trouble with inputting your address! I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

If any other questions arise, feel free to start a new thread.