Can you provide some answers for international customers…
What is the situation with regards the international Laser Tube Replacement? Will you be providing guidelines on how to replace? A swap-out kit or just the laser tube, etc?
Will you be using upgraded packaging (and tape) for International orders, to better protect the GF and ensure the handles are not lost so easily? For example a second box over the top of the first box and the GF in a plastic bag to protect from dust and dampness?
What is the status and charges for shipping Proofgrade internationally (a key GF feature) - I understand at the moment this is not possible?
Can you confirm that the value on the bill for international orders is what we actually paid? Otherwise, we might be charged taxes on the full price of the GF.