Hello fellow forgers,
Let me tell you about my night. I have been up since about 10pm attempting to solve this issue. My glow forge OUT OF THE BLUE decided that it no longer wanted to center. I would turn it on, fan would do its thing, click noises would happen. When it came time for the gantry to move…nothing… I though hmm maybe something is wrong. So I run through the normal trouble shooting, restart computer, restart modem, restart glow forge and still no movement. I then reconnected the GF to the same network again…and still nothing. In a heated rage I emailed customer service FURIOUS as I had no answer as to what was causing the issue.
Then I had an idea…" Maybe try using the UI on my phones browser instead of my MacBook." LOW AND BEHOLD IT WORKED. started up normally, gantry moved under camera to center, everything worked correctly. I could then load up the UI on my computer and work from there. However after a project finished It would be stuck on scanning. So I would have to re-do this entire process with the phone then switching back to the computer just to do another project. IS THIS A CONNECTION ISSUE!!! Now this process no longer works. I just spent $100+ on amazon buying a 400ft (over kill) ethernet cable and a router to connect to my modem across the house to provide a wireless connection that will literally be 6" away from my glow forge. will this solve the problem? I am running a business and I need this glow forge to work as it was intended.