Internet

Hello everybody. I recently changed my internet provider and my machine goes offline. what is the process to install the new provider. I appreciate your help.

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Turn the machine on and hold down the go button until it turns teal - then go through the setup process at setup.glowforge.com like you did when you first got it

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This video from @rpegg helps.

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Hi @irisfournier17 - I’m glad the community was able to get you some help here.

I pulled some data from your printer to check on things and can see you’ve been able to print connect and print since reaching out. That’s great! Since everything looks to be taken care of I’m going to go ahead and close out this topic.

Feel free to reach out again if you need any further assistance!

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