Inventables Gift certificate fail said $0.00 balance

I did order Inventables Gift certificate 50.00 with code last week , and it show 0.00 balance. then I email to Inventables about code from Glowforge. I got email from Inventables it said

Hi David,

It looks like this gift code was used by a different customer in December, which likely means that Glowforge may have sent out the wrong code to you. Can you reach out their customer service for a new code?


Paul Stolz
Customer Success Specialist
Inventables, Inc.

Well then send me new code
Thanks, David

Send email to They’ve been quick to send out new gift certificates to other people who have had problems.