Just turned my glowforge on and I got a purple button


#1

Well, reading other posts, this is not a good sign.

Update
Just power cycled the forge and the purple light didn’t not return. Hopefully tech support can go through the logs and see what caused it.


#2

It’ll happen reliably if something is resting on the button when you turn on the machine. You can apparently get it to happen with a momentary press, if you have good timing (just after turning it on), say by leaning over the right side of the unit to reach the power switch.


#3

Thanks for letting us know about this. I’m sorry for the worry.

I extracted the logs to investigate the issue and it appears it was caused by an isolated incident. I don’t expect you to see this issue again, but if you do, please let us know.

I’m going to close this topic. Please post a new one if you have any other questions.


#4