Hi all! Having some strange issues with my glowforge. After several successful cuts, it decided to stop moving at the start of a new cut and the last arm hasn’t moved by itself since. Sometimes, when I turn the machine on I get this strange noise as in the video.
Troubleshooting steps I’ve taken:
- Wifi connection is solid
- Cable clips all are connected and clean. (Replaced black lid cable in August).
- All the lenses and camera are clean
- Tried aligning the print head under the camera.
It sounds like my machine wants to start, just doesn’t quite get there. Had slooooow and sporadic responses from support so far and really want to get back up and running ASAP.