My laser arm is still skewed. I have attempted 10 times to square it ip, per instructions of “Perfect Squares”. I have also checked belt tension and while pressing the top of the belt the bottom does not move-either side. My last thread was closed because of inactivity. I just did not have the time to keep attempting these fixes over and over again. Now I am back at it, waiting to be able to make my first cut.
If your belt tension is good but it keeps going out of square, it’s probably a bad motor and the machine will have to be replaced.
I’m so sorry for the challenging start with your new glowforge. I see you already emailed us about this and I’ve sent you a response with next steps there, so I’m going to close this topic.