I’m having another issue with the GF where the laser does not focus properly even with proof grade materials. See attached cuts, they do not go through and are very wide. We cleaned the lenses per the maintenance manual 3 or 4 cuts ago.
Any ideas? See attached print on medium maple ply. We had this occur last week on acrylic (both proofgrade and not) and after submitting a ticket to GF, it started working a couple days later, with no change on our end at all, but I got no explanation. Is there any troubleshooting we can do? I searched the forum and looks like some others are having this problem as well. Ps I did try these things: https://glowforge.com/support/topic/troubleshooting/cut-didnt-go-through-material
Thanks for the help.