Laser Head Not Moving but makes Noise

It starts up normal but the laser head makes a noise as if it is trying to move and then does nothing. I checked the cable and is connected and laser lenses are cleaned. Any suggestions?

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With the machine off, position the head directly under the camera and turn it on. See if that helps.

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Many times the glowforge has not gotten online, and there fore not much is going to happen.

For whatever reason I have to Restart my Machine several times before the glowforge catches the Internet connection its because of this I can goes years before turning it off. lol

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