Laser Head Not Moving but makes Noise

It starts up normal but the laser head makes a noise as if it is trying to move and then does nothing. I checked the cable and is connected and laser lenses are cleaned. Any suggestions?

Welcome to the community!
With the machine off, position the head directly under the camera and turn it on. See if that helps.


Many times the glowforge has not gotten online, and there fore not much is going to happen.

For whatever reason I have to Restart my Machine several times before the glowforge catches the Internet connection its because of this I can goes years before turning it off. lol

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