I have had my Glowforge Pro for a little over a week. Everything was working perfectly fine until today when I went to go print something I created on Proofgrade material. The laser head was moving but the laser is not firing. I was able to print yesterday; however, today, nothing. I have only been using Proofgrade material in my machine.
On February 27 at 6:07pm I printed the Gift of Good Measure on Medium Draftboard and the same thing happened; laser head would move but the laser would not fire. I have tried all of the suggestions within the help section. The lens is clear of any scratched and the mirror is perfectly fine as well. Additionally, all of these have been cleaned according to the manual. The crumb tray is clear of any loose debris. As I stated, the machine was working just fine on Friday and I was able to print several items. Attempted the same thing today, and nothing.