Laser isn't firing up?

Community Support
1

Of course, while trying to get something done for a work event, the laser has decided to not “turn on”. I have uploaded a file and gone through the process all the way to “print” and the machine acts like normal and then no laser. Thoughts?

Thanks!

2

Check to make sure the power setting for the cut or engrave is correct and the image is all on the cuttable / engravable area of the bed

3

Yup. Using proof grade materials.

4

Ok, the same thing happened to me once using PG materials, and I found the laser wasn’t firing because the power level was set all the way to the left

5

Thanks for reaching out.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.