Just opening up another ticket since my last topic was closed without any follow up.
Laser is still not cutting through anything properly. All optic components, air assist fan etc… cleaned properly over and over again. Gift of good measure doesn’t even come close to cutting out on proof grade material.
I never received an email from them. Checked all my folders, and nothing. Tried sending an email and response and it just bounced back. I’m simply trying to get someone to contact me with the follow up information they never sent.