Laser not cutting properly

I replaced a broken carriage travel wheel with the replacement parts from glowforge. This is how my glowforge is cutting now. Any ideas?

Either the new wheel is off-kilter somehow, but more likely one of your belts got messed up during installation.
With the machine off you should roll the bar back and forward and the head right and left - see if you can figure out where it’s catching. There are instructions for how to tighten/loosen/install the belts at


Thanks, I went back through and one of the belts was slack. Tightened it up and we are all good.


YAY for easy fixes :smiley:

I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at We’re here to help!