Laser shifts by 1/4 inch in the middle of the cut

Community Support
9

I’m so sorry your print didn’t come out beautifully.

Can you try the following test for me:

  1. Turn off your Glowforge.

  2. Wait 30 seconds.

  3. Turn your Glowforge back on.

  4. Print the Gift of Good Measure using the default settings.

  5. Place the design it as far to the right as possible

  6. When the print finishes, leave the lid closed and wait until the fans stop and the picture updates. Without moving your artwork or your material, take a screenshot of the Workspace to show us the difference between the artwork placement and the actual print placement. Make sure to include the rulers in your screenshot and show as much of the bed as possible.

  • Mac: Press Shift-Command-4 and click and drag a box around your image. You’ll find the screenshot file saved on your desktop.
  • Windows: Click on the Start Menu and type “snipping tool”. Open the Snipping Tool > New then click and drag a box around your image. Click the Save icon and name and save your file.
  1. Send us the screenshot along with the date and time of the print, and we’ll investigate.