The laser head on my basic stopped firing today at around 12:10 pm Eastern time. The tube is not glowing purple like it normally does(there is no activity in the tube at all). The machine head is going through the motions like it normally does, but without any laser coming out. Below is what we’ve tried:
- Restarting the machine
*Unplugging the machine
- Trying different files with different materials
- Checked to make sure power was not set to 0
- Checked lens and mirrors
I am in the middle of a ton of orders, and this is the worst possible timing. I’ve sent a message to Glowforge with no reply.
Thank you all for the help/suggestions!