same. i emailed support
What happens if you type “medium leather”?
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leather options are missing in Tennessee
Does anyone have the settings for Thick Natural Leather? At least that way we can just enter it as a custom.
Can you post the Thick Natural Leather settings?
It should work either way, but try typing the word medium or thick in first…
@wbw
Score 125/2
cut 168/100
SD graphic engrave 1000/71 lpi 270
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I did… and thanks for the settings!
no leather is there. I tried medium too. Hopefully it is fixed by tomorrow. Going to be some pissed off customers
Wow…bizarre. It seems more likely that everyone would be missing the same things…not just certain people.
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I just opened the latest (non-leather) file in my dashboard and, did a quick search, finding all of the expected leather settings.
(Just a data point. I’m not denying that they are missing for others.)
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I too am missing all the leather settings. This is a real big problem because I have an Etsy business based on my Glowforge and right now I cannot get some of my products out the door. I emailed Support last night and hopefully we get a fix today because I have to ship by today or Etsy penalizes me.
Settings for medium were shared above. Perhaps someone that still has them could share settings for thick, if that’s what you need.
I wouldn’t could on a fix or response from support for a while.
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options for the I-phones an surface pros are gone also.
Settings for thick leather are posted here;
These are the settings for medium;
score; draft 300/16
HQ - 125/12
SD engrave; 1000/ 71 lpi 270
cut; 246/81
If anyone needs any of the other options, just let me know.
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They are back for me.
I’ll add - although it is a web-based app, over the years, changes have not appeared for everyone at the same time. It appears they stagger/stage updates over time, perhaps so as not to overload the servers - who knows.
All the settings are searchable again for me as well.
I can get them using Google Chrome, but not with Firefox.