LED lights turn off and on, then it's stuck at homing/centering always now HELP

Hi my Glowforge’s LED lights flicker, turn off, turn on, and it’s causing it to always get stuck on centering/homing. I am not able to print anymore. I have cleaned everything, check the connections all look good, unplugged the power cords both ends, so now I turn to you to get help. I have noticed the lights turn off/on about 45 degree angle on the lid opening. Even sometimes the lights are off when turning the unit on. I could not upload a video so I placed it on youtube so here is the link.

Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.